| Login problems - Hotmail or ask.co.uk account? | |||
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When you attempt to login to the site, does the site appear to direct you back to the login page when you press CONTINUE, despite your username and password being correct?
If you are having trouble logging into the site and you are a Hotmail or ask.co.uk user we can help. The reason you are experiencing problems is because Hotmail and ask.co.uk e-mail accounts place a frame / bar in your browser that looks like this...
If a bar similar to the one seen in the picture is visible on your web page, simply:
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